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I placed an order with The Masonic Exchange which was never received. The item I ordered was supposedly in stock and I was informed I would receive a shipping confirmation email when it was shipped. I patiently waited for one week before contacting them about my order....
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1.0
#1085851
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Orderd an apron and it took forever to get it. And when it did come the clasp on the belt was broken and the leather had dirt and fly *** all it. The item is of very low quality all of the metal parts are made of white cast very brittle. I now know why it takes so long...
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Product
#955341
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I purchased an apron from The Masonic Exchange and I was sent a damaged product two weeks later. I had to return the item, and was then told that a new one would be sent to me in a week. I waited over a week, and received nothing, not even an email or a phone call. I...
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1.3
#760205
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On May 12, 2014 I ordered 22 Gold Color BIG 1"MASONIC LAPEL PIN TIE TACK LOGO FREEMASON FREE MASON MASONRY SHRINER from Amazon Marketplace Seller, The Masonic Exchange, LLC. The package was sent to my Shipping Address in Miramar, Florida. I do not reside in the USA and...
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#498450
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Bought $700 ring and months later it is fracturing all over and chips falling off. I took it to a jeweler for repairs and he pointed out fracture lines all over the ring and said it's a bad casting and there's nothing they can do for bad gold. I came back here only to...
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Anonymous
Anonymous

It's a good business in my opinion. I tried to delete the comment and it doesn't let you do that. That is why there was a follow up comment explaining.

Anonymous
Anonymous

As the operator of this company, all you have to do is tell me there is a problem and we will resolve. I have found that most of these complaints are issued by competitors.Fe...

#350917
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After viewing the Masonic Exchange website (masonicexchange.com) I decided on, and ordered, a $350+ ring. My credit card was charged two months ago. The delivery date has come and gone and the ring still has not been delivered. I have tried several times to e-mail and...
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Anonymous
SatisfiedCustomor

I ordered a ring on October 5, 2009...received it today, October 13! The ring is exactly as described and fit perfectly. They could work on their customer communication a li...

#116087
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I sent The Masonic Exchange nearly US$300 three months ago and despite several e-mails, I have yet to receive a reply or the ring I ordered. I would urge any masonic brethren to avoid this company and to spread word of how poorly they treat their customers. They are a...
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RBS
RBS

I phoned The Masonic Exchange 9/26/2012 see if I could get two watches that I needed by October 17,2012. There was no one in the office so I left a message. Then I decided tha...

Anonymous
SatisfiedCustomer

I ordered a ring on October 5, 2009...received it today, October 13! The ring is exactly as described and fit perfectly. They could work on their customer communication a li...

#116049
Reply to reviews
Purchased a ring from this website 6 months ago at a cost of over $500. It took over 3 months for the ring to be shipped to me. I am furious that the ring is like a crackerjack box ring in comparison to quality. The image on the website has a ring that apears to be of...
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RBS
RBS

I phoned The Masonic Exchange 9/26/2012 see if I could get two watches that I needed by October 17,2012. There was no one in the office so I left a message. Then I decided tha...

Masonic Exchange
Masonic Exchange

If the purchase will provide a name and order number, I will look into the matter. This is not the way we, or I do business, so I am perplexed as to the issue. If the person...

#112484
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The Masonic Exchange - Still waiting on my order

The Masonic Exchange
#1066802
Didn't receive my order yet will be calling my lawyer will never order from this web site again
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The Masonic Exchange Sticker Review

The Masonic Exchange
#518846
I ordered a large square and compass sticker and beer received a confirmation email. I left a comment on the website asking why this happened. I then received the package, only to find a large Cummins Diesel sticker. I called the Masonic exchange number and left 2 voicemails and haven't received a call back. Disgusting.
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